Sunday 9 November 2008

Funnily enough....

Whilst we complain about the time it takes to process tax returns, I asked the local HMRC office recently to process a Form 64-8 authority for my firm to act, and issue a new reference number. They turned it around in a week. Well done, and take a bow, South Essex Area! Sefton, take note.

We need to remember most of the inadequacies of the Revenue are not the fault of staff we deal with day to day. They do their best. Mind you, please don't call us customers. As if we had a choice....


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